Returns Information Product Page
Want to return your order? No problem! You have 14 days to return your order for a full refund.
UK Returns are Free and Easy - Simply Return using our Royal Mail Return Label or you can drop off at your local Asda or Collect+
Please take extra care when trying on your new purchases, as unfortunately, we can’t refund any items that are marked with make-up, fake tan or body lotions etc. All items must be returned with the tags still attached.
Ensure your returned order is accompanied with our return form completed, which you will receive with your order and you can also print a copy here. We will use this information to refund your order.
All returns will be dealt with within a 10 day period, please allow a further 10 working days for refunds to appear back into your account. Please make sure you retain your proof of return.
Your Free Returns Royal Mail label is enclosed or alternatively you can download your Label here.
Alternatively, you can also drop off your returned Order at your local Asda, we have enclosed a free pre-paid Asda returns sticker or alternatively click here to download and print your free Asda return label.
We also offer Collect+ UK returns and you can download your CollectPlus return label here.
International and Rest of World Returns:
For international returns, the cost of returning the items will be the responsibility of the customer. All other terms outlined in our returns policy will remain the same.
We recommend you use a recorded service so your parcel can be easily tracked, as we cannot be held responsible for any lost parcels.
We recommend that all customers retain a proof of postage receipt and keep this until you have been credited for your returned items.
If you have any problems with your order, please contact us at firstname.lastname@example.org within 7 days of receiving your order.
145 Cheetham Hill Road